Terms of Service

By accessing or using ShotPrep, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

These Terms are a binding agreement between you and Made Gentle Studios Inc. regarding your use of ShotPrep.

If you use ShotPrep on behalf of a company or organization, you represent that you have authority to bind that organization, and “you” includes that organization.

ShotPrep is software for film pre-production workflows. We may update, add, or remove features, change how things work, or adjust pricing and availability, especially while the product is in beta or early access.

We try to keep ShotPrep reliable, but we do not guarantee uninterrupted access, error-free operation, or that the service will meet every use case.

You must provide accurate account information and keep it up to date. You are responsible for activity under your account and for safeguarding your login credentials.

Notify us promptly if you suspect unauthorized access. We may suspend or restrict accounts that appear compromised or that violate these terms.

You retain ownership of content you create and upload. To operate ShotPrep, you grant us a limited, worldwide, non-exclusive license to host, store, reproduce, display, and process your content only as needed to provide the service, improve security and reliability, and comply with law.

You are responsible for your content and represent that you have the rights needed to upload it and grant the license above. Do not upload content you do not have permission to use.

You agree not to misuse ShotPrep. For example, you must not: break the law; upload content that infringes others’ rights; harass, threaten, or abuse people; distribute malware; interfere with or overload the service; attempt to bypass security or access controls; scrape or harvest data in bulk without our consent; or reverse engineer the service except where applicable law expressly allows despite this restriction.

We may investigate violations and remove content or suspend access when we reasonably believe it is necessary to protect ShotPrep, users, or third parties.

ShotPrep’s name, branding, software, and documentation are owned by Made Gentle Studios Inc. or our licensors and are protected by intellectual property laws. These terms do not grant you rights to our trademarks or to copy our product except as allowed for normal use in the browser.

Feedback you voluntarily provide may be used by us without obligation to you.

Paid ShotPrep subscriptions are sold to you by Made Gentle Studios Inc.. Some features require a paid subscription. Fees, taxes, and billing intervals are shown at checkout or in your account where applicable.

Payments are processed by Stripe (or another processor we may use). You authorize us and our payment processor to charge your payment method on file. The business name on your card statement or receipt may appear as ShotPrep, Made Gentle Studios Inc., or as shown at checkout.

Paid subscriptions renew according to the billing terms presented when you subscribe, unless you cancel before renewal or we state otherwise in the product.

If a payment fails, we may suspend paid features until billing succeeds. Refunds, if any, follow the policy stated at purchase or as required by law.

ShotPrep may be labeled or operated as beta, early access, or MVP. During that time, features and data handling may change quickly. Scheduled or emergency maintenance may occur without advance notice.

You should keep independent copies of work that matters to you. We are not responsible for lost data except where law does not allow that limitation.

You may stop using ShotPrep at any time. You may also request account closure through support or in-product controls where available.

We may suspend or terminate access if you violate these terms, if we must do so to comply with law, or if we wind down the service with reasonable notice where practical.

After termination, we may delete your data subject to our Privacy Policy and technical backups.

ShotPrep is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising from course of dealing or usage.

We do not warrant that the service will be secure, free of harmful components, or free of errors.

To the extent the law allows, Made Gentle Studios Inc., the people who work with us, and the vendors who help us run ShotPrep are not responsible for indirect or consequential losses—things like lost profits, lost data, or lost goodwill—connected to your use of ShotPrep.

For other claims related to the service, our total liability is generally capped at what you paid us for ShotPrep in the twelve months before the issue came up (or zero if you only used free features). Some places do not permit these kinds of limits; where that applies, we follow what the law requires.

We may update these terms from time to time. We will post the new terms and update the “Last updated” date. If a change is material, we may provide additional notice. Continued use after changes become effective means you accept the updated terms.